Terms and Conditions

The following terms and conditions apply to all the transactions on clobbaonline.com. Place an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

The goods
We endevor to give as much technical information as is reasonable about the products as well. All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. We always try to make sure that the information given on our site is as up to date as possible but we cannot guarantee that this will always be the case. If you need different specific information you are always welcome to email us and if we are able to we shall answer your enquiry.

Payment and Price
We are entitled to make adjustments to the price if due to an error or omission the price for the goods is wrong whether or not the order has been confirmed. We will inform you off the correct price and give you the opportunity to cancel the order. Orders cannot be cancelled once they are paid and processed.

We accept PayPal, Wire Transfer, Western Union and Money Order. Incorrect information will cause a delay in processing your order. We accept payment in major currencies. There will be cross-border paypal fee if you're paying through PayPal, and for Wire Transfer, Western Union and Money Order, please check with your local bank or post office for fees.

Availability of Goods
Services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason, we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods. And for all pre-orders, you cannot back out once you join in a pre-order, or else you will loose the deposit. The release time of a pre-order is estimated and some times there will be delays.

Return Goods
If you are not totally satisfied with your purchase, please send the items back to us in a pristine saleable condition in the original packaging. Please be aware that we will not pay for the return delivery charge, that is down to the customer. Proof of purchase will be required when returning items. And discounted goods or made-to-order goods and Reservation goods does not include refunds.
Please contact us for our return address.

How To Make An Order
1. Send us an enquiry using the Contact form, simply put your name, country, item name/number, quntity and delivery method. We will get back to you within 24 hours, and quote you the price with shipping.
2. Download and fill out the Order Form, send the form to us as attachment. If there's any difficulty you have with the sizes or any other questions about the item, please feel free to email us, we will help you out.(see Measurement and Convertion Tables in here)
3. Make the payment. Please send us an email after the payment is made.
4. Wait for your item, we will inform you the estimated delivery time.